Privacy Policy — RealtyRise

This Privacy Policy describes how Nicholas Gil ("we," "us," or "our") collects, uses, and shares information when you use RealtyRise (the "Service"), an AI coaching chat application for real estate professionals.

Questions or requests: nicholasgil42@gmail.com

Information we collect

Account information: email address and sign-in identifiers when you create an account.
Profile information: details you provide during onboarding (for example name, market, niche, platforms, and goals).
Chat content: messages you send to the coach and AI-generated replies.
Payment information: subscriptions are processed by Stripe. We receive subscription status and customer identifiers from Stripe, not your full card number.
Usage and device data: basic logs needed to operate the Service, and cookies or similar technologies as described below.

How we use information

We use your information to provide and improve the Service, authenticate you, personalize coaching, enforce usage limits, process subscriptions, respond to support requests, and protect against abuse. Chat messages are sent to third-party AI providers to generate responses. Those providers process content according to their own policies; we configure the Service to use them only to deliver coaching features.

Cookies and analytics

We use essential cookies to keep you signed in. When enabled, we may use the Meta (Facebook) Pixel to measure advertising performance (for example page views and conversions). You can control cookies through your browser settings and ad preferences offered by Meta.

Sharing

We share information with service providers that help us run the Service, including hosting, authentication (Supabase), payments (Stripe), AI inference providers, and analytics (such as Meta when the pixel is active). We do not sell your personal information.

Retention and deletion

We retain information while your account is active and as needed to provide the Service and comply with legal obligations. You may request deletion of your account and associated data by emailing nicholasgil42@gmail.com. We will confirm and process reasonable requests in a timely manner.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

Children

The Service is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. We will post the revised version on this page with an updated date.